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At Kushflex, we strive to provide a seamless shopping experience. If you need to cancel your order, please review the following terms and conditions.
1. Order Cancellation
- You may cancel your order before it has been processed and shipped. To request a cancellation, email us at [email protected] as soon as possible, including your order number.
- Once your order has been processed and shipped, it cannot be canceled. In such cases, you will need to follow our return policy.
2. Digital Products and Services
- For downloadable digital products or services, cancellations are only accepted if the product has not yet been downloaded or accessed. After the digital product is delivered, it is non-refundable.
3. Refunds for Canceled Orders
- If your order is canceled successfully before shipping, you will receive a full refund to your original payment method within [Insert Number] days.
- If you cancel after your order has been shipped, shipping costs are non-refundable, and you will need to return the item as per our Return Policy.
4. Late Cancellations
- If your cancellation request is received after the order has been shipped, it will not be processed. You may need to wait until the product is delivered and then follow the return process.
5. Changes to the Cancellation Policy
We reserve the right to modify or update this Cancellation Policy at any time. Changes will be posted on this page and will be effective immediately.
6. Contact Us
If you have any questions about canceling an order, please email us at [email protected].
